Personally, this has been probably the best experience I’ve had working with a vendor group. I can reach out to Fujifilm anytime I need their help to support me. The relationship is just outstanding.”

It all boils down to the ability to easily support one application and having trust in that vendor. By partnering with Fujifilm and combining all of our data, our organization was able to achieve significant cost savings.”

The Synapse Cardiovascular product interfaces and works well with our EMR. It is very simple."

Synapse Cardiovascular is an all-inclusive product now, so the functionalities for echo, cath, and more are all in the same system."

I love the vendor's support; it is fantastic. As long as I call in, I get support." 

Synapse Cardiovascular is a solid system. We are looking forward to the next version upgrade. I have seen the demo; it seems like a big piece of AI software. The upgraded version is one PACS system that can manage all our other PACS systems if we want just one platform."

One thing our end users like about Synapse Cardiovascular is that we are slowly moving away from boutique systems to a centralized core vendor. We are allowing integration between various modalities so that the reading and referring physicians have more of a centralized place to get information. We are moving in the right direction. We want continued movement toward a patient-centric, one-stop portal for all cardiovascular information and studies.

We have used several different PACS systems. Overall, Synapse Cardiovascular is a lot easier to use and to manage on the back end than our other systems were. That is very useful for our doctors.... They are always on top of new technology, and they work to integrate it into their products as soon as possible. Our working relationship with Fujifilm stands out from all of our other vendor relationships."

If someone were considering buying Synapse Cardiovascular, I would tell them about the relationship that we have with the vendor and how the vendor has worked to improve their product in the past few years. We tell the vendor about things that we think can be improved, and they take our suggestions into consideration. They usually try to put those things into a patch for us. I would also mention that Fujifilm really cares about us as a customer. They are willing to go the extra mile to keep their business with us alive and well."